OPERATIONS REVIEW

Operations Review

What Is an Operational review?

Maintaining compliance with industry standards is critical for the success and safety of challenge courses, aerial adventure parks, zip lines, and similar facilities. The ACCT Standards require operators to undergo an external review of their operational practices by a qualified third party at least once every five years. At Challenge Design Innovations (CDI), our Operational Review service helps confirm your facility meets these standards while improving safety, efficiency, and participant experience.

An Operational Review is a detailed, third-party evaluation of your facility’s operations, with a focus on compliance, safety, and efficiency. CDI’s certified experts assess your practices, documentation, and procedures to help ensure they align with ACCT standards and industry best practices.

What does an operational review include?

1. On-site evaluation

Our qualified experts conduct a thorough review of your facility, observing operations, procedures, and physical setups to identify strengths and areas for improvement.

2. Staff and manager interviews

We meet with your team to understand how training, communication, and daily practices align with your operational goals and safety standards.

3. Paperwork audit

We review key documentation, including:

Local operating procedures (LOPs)
Emergency action plans (EAPs)
Staff training records
Incident and maintenance logs

4. Compliance assessment

CDI evaluates your operations to help confirm they meet the ACCT Operations Standards. We identify gaps in compliance and provide clear, actionable recommendations to address them.

5. Comprehensive report

After the review, you’ll receive a detailed report summarizing:

Key findings from the evaluation
Specific recommendations to improve safety, efficiency, and compliance
A roadmap for implementing improvements

Benefits of an operational review

Investing in an Operational Review goes beyond compliance, it helps your organization deliver exceptional experiences while prioritizing safety and efficiency.

Compliance assurance: Meet ACCT requirements and avoid potential violations.
Risk reduction: Identify and mitigate risks before they become incidents.
Operational efficiency: Streamline processes to save time and resources.
Enhanced safety: Protect participants and staff with improved procedures and training.
Boosted confidence: Demonstrate your commitment to quality, safety, and professionalism.

Why choose CDI?

Certified expertise: Our team is highly trained in ACCT Standards and operational best practices.
Tailored approach: We customize our review process to address the unique needs of your facility.
Comprehensive insight: CDI goes beyond checklists to provide actionable solutions for long-term success.
Trusted reputation: With decades of experience in the industry, CDI is a leader in challenge course safety and design.